Visiting a country for a first time often causes confusion. Foreign nationals often require more time to pass through the immigration procedures than Japanese. Prepare for the immigration process well so as not to waste precious sightseeing time.Immigration Procedure
Arrival Gate (North Wing or South Wing) [2F] → Quarantine [2F] → Immigration & Passport Control [2F] → Baggage Claim (1F) → Customs [1F] → Exit [1F]
Arrival Gate (North Wing or South Wing) [2F]
There are two arrival gates at Kansai International Airport located in North and South Wings. The arrival gate depends on which airline company passengers fly in on.
After alighting from the aircraft, follow the signs and take a Wingshuttle to reach the quarantine and immigration area (no walking possible). The Wingshuttle runs every 2 to 4 minutes so there is no need to rush.
The airport staff will check the body temperature of every passenger with a thermographic camera. Just pass through this area unless you are experiencing any health problems.
Immigration and Passport Control [2F]
Proceed to the counter for foreign nationals with your passport and immigration form ready (the form is available at the departure airport or in the aircraft). If you keep your passport in a plastic cover please remove it before presenting it to the immigration officer.
As of November 20th, 2007, fingerprints and a facial photograph are required. Thus, please note that the time required to pass through immigration will take longer than formerly, particularly during busy periods.
Baggage Claim [1F]
After passing through immigration, proceed to the baggage claim area. Check the information board for the name of your airline and flight number and collect your baggage from the appropriate carousel on the 1st floor.
If you cannot find your baggage or the baggage is damagied, show your baggage claim tag to the airline service representative and ask for assistance. Carts are available near the carousel for transporting baggage.
Customs Inspection [1F]
After collecting your baggage, proceed to customs inspection with a customs declaration form (available at departure airport or in the aircraft). Please refer to the appendix for the duty-free allowance per person.
There is no restriction on the amount of any currency that may be brought into or taken out of Japan. However, if a passenger transports cash or checks exceeding more than 1 million Japanese yen into our out of the country a customs declaration form must be completed.
Passengers bringing meat, plants or fruit into Japan will also have to undergo inspection. Please refer to the appendix below for a list of restricted items.
Arrivals Gates [1F]
The International Arrivals Gates are at both the north and south ends of the terminal.